Your watch has been engineered with years of specialist knowledge and experience, and has been rigorously tested to ensure that it’ll serve you well.
If your watch breaks within 5 years of the date you bought it because of something we did wrong, we’ll put it right for you free of charge.
Leather, rubber and fabric straps are guaranteed for 12 months - it's a shorter period because straps wear at different rates depending on use.
If your watch breaks because of something unforeseen, because you treated it badly, or because someone fiddled with it, we’ll put it right for you, but there will probably be a charge.
If you'd like to return your item for an exchange, we'll send your replacement to the original delivery address.
Our Service & Repairs page has information on how to get in touch and seek help. You can also call and speak to our in-house service team on +44(0)1202 338600 or email us at service@elliotbrownwatches.com
Using screwdrivers and strap bar tools. Always hold the tool between thumb and middle finger whilst applying pressure with your forefinger. Please don’t hold tools in the palm of your hand.